Shipping policy

The PNK Shop Shipping Policy

 

Welcome to The PNK Shop! We are committed to making your shopping experience as delightful and pink as possible, which includes transparent and fast shipping.

 

1. Shipping Costs

 

We believe in spreading the pink love without extra fees!

  • Free Shipping on All Orders: We are pleased to offer FREE standard shipping on every single item in our store, with no minimum purchase required.

 

2. Order Processing & Delivery

 

  • Processing Time: All orders are processed and prepared for shipment within 1–3 business days (Monday through Friday, excluding major holidays).

  • Estimated Delivery Time: Once shipped, your package is estimated to arrive within 2–15 business days.

    • Note: Handmade items (like some of our luxury press-on nails) may require an additional 2–4 days for creation before shipping.

 

3. Order Tracking

 

  • You will receive a shipping confirmation email with your tracking number as soon as your order leaves our facility.

  • Please allow 24–48 hours for the tracking information to update once you receive the email.

 

4. Customer Support

 

  • If you have any questions about your order, tracking, or delivery, please contact us immediately.

  • Customer Support Email: thepnkshopp@gmail.com

 

5. Other Details

 

  • Shipping Destinations: We ship worldwide !

  • Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please check with neighbors. If a package is lost in transit, contact us at the email above, and we will work with the carrier to find a solution.